Step 5: Our Peace of Mind Guarantee
As members of a major nationwide building services group, we at Pzazz Building have always stood behind our workmanship. After all, our good name is everything to us.
"What makes Pzazz Building different from other renovation providers has always been, among other things, our commitment to delivering results on time and within budget," says Managing Director Russell Poole. "So we decided to put our money where our mouth is and put those commitments in writing, adding a Guarantee of Fixed Price and a Guarantee of Completion Date to our existing guarantee."
The Pzazz Building Peace of Mind 10-Point Guarantee provides the kind of protection that we believe should be offered by all building services providers – but unfortunately isn't.
As an example, Russell says there should be a law requiring all New Zealand building companies to carry public liability insurance for the protection of their clients, but there isn't. "So we have always insisted that all our people are insured," he explains, "We also have a requirement that they take on experienced tradespeople, comply with our rigorous service standards and health and safety policy, and put right any defective workmanship and materials. And we've put it all in writing for our clients."
We offer 10 guarantees in one. Why settle for anything else?
In the wrong hands, home renovation and extension projects can be stressful and risky. That's why we established the Pzazz Building group, to set the standard for renovations and additions throughout New Zealand. And we back the good name we've built up over the years with a unique 10-Point Peace of Mind Guarantee for your complete protection. Here's what we promise to deliver for you...
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